WEBSITE PRIVACY POLICY
This Privacy Policy applies to all personal information collected by Ranmal Group Pty Ltd T/A Opicko (we, us, or our) via the website https://opicko.com.
1. What Information Do We Collect?
We may collect:
- Login credentials
- Payment details
- Email address
- Name
- Phone number
- Address
2. Types of Information
Personal Information: Information or opinion that identifies an individual.
Sensitive Information: Includes racial origin, political opinions, religious beliefs, union membership, health info, etc.
We only use Sensitive Information:
- For the purpose it was obtained
- For a related secondary purpose
- With your consent or if required by law
3. How We Collect Your Personal Information
(a) When you input information on the Website or app
(b) Through cookies (non-personally identifying)
(c) We rarely collect Sensitive Information
(d) Sometimes from third parties, in which case we will notify you
4. Purpose of Collection
(a) To provide the best possible service experience
(b) Disclosed only to service providers or maintenance/support staff
(c) Consent is assumed for direct marketing; you may opt out (e.g., via unsubscribe link)
5. Security, Access, and Correction
(a) We protect your data from unauthorized access.
We destroy/anonymize data no longer needed (kept max 7 years for legal compliance).
(b) Australian Privacy Principles allow you to:
- (i) Access your data
- (ii) Correct it if inaccurate
(c) Contact us in writing using the details below to exercise these rights
6. Complaint Procedure
Complaints can be sent via the contact details below.
We may request more info to understand your concern.
If unresolved, you can escalate it to the Office of the Australian Information Commissioner.
7. Overseas Transfer
We do not transfer data overseas unless explicitly requested by you.
In that case, we are not liable for the foreign party’s handling of your data.
8. GDPR
If you are in Europe, GDPR may grant you additional protections and remedies if your data is mishandled.
9. How to Contact Us About Privacy
📧 admin@opicko.com
