PRIVACY POLICY
Ranmal Group Pty Ltd T/A Opicko
Effective Date: 05 Jun 2025
1. We respect your privacy
(a) We are committed to safeguarding the privacy of our customers and visitors.
(b) We adhere to the Australian Privacy Principles (Privacy Act 1988) and the EU GDPR.
(c) “Personal information” means information that identifies you directly or indirectly.
(d) Contact: 5 Suffolk Pl Tahmoor NSW 2573 Australia, Picton, NSW 2571.
2. What personal information is collected
- Name, phone number, address, email, and other user-provided data
- Additional data from feedback, preferences, surveys, promotions, support communication, etc.
3. How we collect your personal information
- Through interactions online, in person, or via third parties
- By using our website or business activities
- Consent is assumed upon providing information
4. How we use your personal information
- To provide services, communicate, update, and manage customer relationships
- For internal research, marketing, and legal purposes
- Refusal to provide information may limit access or services
- Disclosure may occur under legal obligations or business transfers
5. Disclosure of your personal information
- To employees, advisers, agents, suppliers, or subcontractors as needed
- Protected in accordance with this policy
6. GDPR Compliance (for EU residents)
- We act as both Data Processor and Controller
- Lawful basis for processing required (e.g., consent, contract, legal obligation, vital interests)
- Sensitive information is only processed with explicit consent
- Users under 16 require parental consent
7. Your rights under the GDPR
You have the right to:
- Be informed of data use
- Access, correct, or delete your data
- Restrict or object to processing
- Port your data
- Opt out of automated decisions and profiling
Contact: admin@opicko.com
ID verification may be required
8. Hosting and International Transfers
- Data may be transferred outside Australia (mainly to/from Australia)
- Safeguards include:
- EU standard contractual clauses
- Binding corporate rules
- Web-published personal data may be globally visible
9. Security of your personal information
- Measures are in place to prevent misuse, loss, or unauthorized access
- Data processors must comply with GDPR and ensure protection
- Data transmission is at your own risk
10. Access to your personal information
- Requests can be made under the Privacy Act or GDPR
- Email: admin@opicko.com
- We may legally refuse access in some cases
11. Complaints
- Send complaints to admin@opicko.com
- We treat privacy complaints seriously and will respond promptly
12. Changes to Privacy Policy
- Policy may be updated at any time
- All changes are effective immediately upon posting
- Users should check periodically
13. Website Data Collection
(a) Website Visit Data:
- Browser type, OS, referring site, etc.
(b) Cookies:
- Used to improve experience and track behavior
- Rejecting cookies may reduce functionality
- May include third-party ad tools like Google AdWords
(c) Third-party Sites:
- We are not responsible for external site privacy practices
- Please review third-party privacy policies independently
